Privacy Policy
Your Style Is Personal—Your Information Should Be Too 🔒
This Privacy Policy explains how Ohawnery™, operated by Chongqing Ruixiangnuo Info Tech Co., Ltd., collects, uses, stores, and shares information when you:
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Visit or interact with our website
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Browse our fashion accessories
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Create an account or place an order
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Subscribe to marketing communications
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Contact our customer care team
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Interact with our advertisements
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We collect information that helps us process purchases, provide customer support, improve our store, and protect our customers.
Information You Provide
You may provide information such as:
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Name
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Email address
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Telephone number
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Shipping and billing addresses
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Account login details
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Order and return information
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Product reviews or customer service messages
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Marketing preferences
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Information submitted through forms, surveys, or promotions
Payment Information
Payments are processed through authorized third-party payment providers.
Ohawnery™ does not directly store your complete credit or debit card number. Payment providers may collect information required to authorize and complete your transaction.
Information Collected Automatically
When you use our website, certain information may be collected automatically, including:
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IP address
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Device type and device identifiers
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Browser and operating system
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Approximate location based on IP address
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Pages viewed and links selected
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Shopping cart and checkout activity
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Referring website or advertising source
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Date, time, and duration of website visits
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Cookie, pixel, and similar technology data
2. How We Use Information
We may use personal information to:
✅ Process, confirm, and deliver orders
✅ Send shipping, tracking, return, and service updates
✅ Respond to questions and customer support requests
✅ Manage accounts, refunds, and product reviews
✅ Improve website navigation and shopping features
✅ Understand product interest and store performance
✅ Personalize product suggestions and advertising
✅ Detect fraud, payment abuse, and security threats
✅ Meet accounting, tax, legal, and regulatory obligations
✅ Send promotional messages when permitted or requested
We may also use aggregated or de-identified information for analytics, planning, and service improvement when it can no longer reasonably identify an individual.
3. Cookies & Similar Technologies 🍪
Ohawnery™ and selected service providers may use cookies, pixels, tags, local storage, and similar technologies.
These tools may support:
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Shopping cart and checkout functions
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Account login and website preferences
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Fraud prevention and website security
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Traffic measurement and performance analytics
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Product recommendations
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Advertising measurement
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More relevant online advertisements
Some cookies are necessary for the website to function. Others may be optional and depend on your consent or applicable law.
You may manage cookies through your browser or any cookie-preference tool available on our website. Blocking certain cookies may affect checkout, account access, or other store features.
4. Advertising & Analytics
We may work with advertising and analytics providers, which can include platforms such as:
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Meta, Facebook, and Instagram
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Google
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AppLovin
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Other measurement or advertising partners used by our store
These providers may collect device, browser, interaction, purchase-event, or cookie information to measure advertisements and understand how visitors reach or use our website.
We do not sell personal information in exchange for direct monetary payment. However, some advertising-related disclosures may be treated as a “sale,” “sharing,” or targeted advertising under certain privacy laws.
Where legally required, customers may be able to manage these activities through a cookie preference tool, privacy request, or recognized browser-based opt-out signal.
5. When We Share Information
We may disclose limited information to trusted providers that help us operate the store, including:
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Ecommerce and website-hosting providers
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Payment processors
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Warehouses and fulfillment partners
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Shipping carriers
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Customer support providers
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Email and messaging services
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Fraud prevention and security providers
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Analytics and advertising partners
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Professional advisers, accountants, or legal service providers
These providers may use information only for authorized services, their own legally permitted purposes, or as described in their privacy terms.
We may also disclose information:
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To comply with law or a valid legal request
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To investigate fraud, abuse, or security incidents
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To protect customers, our company, or another person
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During a merger, financing, restructuring, sale, or transfer of business assets
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With your direction or consent
6. Data Security 🔐
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These measures may include encrypted checkout connections, restricted access, trusted payment gateways, account-security controls, and fraud-monitoring systems.
However, no website, storage system, or internet transmission can be guaranteed completely secure. Customers should use a strong password and avoid sharing account credentials.
7. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Retention periods may depend on:
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Order fulfillment and customer support needs
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Return, refund, or warranty periods
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Tax and accounting requirements
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Fraud prevention and security
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Contractual obligations
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Legal claims or regulatory requirements
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Marketing consent and communication preferences
When information is no longer required, we may delete, anonymize, or securely restrict it.
8. International Data Processing
Ohawnery™ serves customers in multiple countries.
Your information may be processed in countries other than the country where you live, including locations used by our company, ecommerce platform, payment providers, fulfillment partners, and other service providers.
Where required, we use reasonable contractual or legal safeguards for international data transfers.
9. Your Privacy Choices
Depending on your location and applicable law, you may have the right to:
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Request access to personal information
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Request correction of inaccurate information
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Request deletion of eligible information
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Request a copy of certain information
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Object to or restrict certain processing
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Withdraw consent where processing relies on consent
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Opt out of promotional emails
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Opt out of certain targeted advertising, sales, or sharing
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Appeal a decision regarding a privacy request
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Submit a complaint to an appropriate data protection authority
These rights may be subject to identity verification, legal exceptions, and local eligibility requirements.
We will not unlawfully discriminate against customers for exercising an applicable privacy right.
10. California Privacy Choices
Where California privacy law applies, eligible consumers may request information about the categories of personal information collected, used, disclosed, sold, or shared.
Eligible consumers may also request correction or deletion and may opt out of qualifying sales or sharing.
Where legally required, we will process recognized browser-based opt-out signals, such as Global Privacy Control, in accordance with applicable requirements.
To submit a request, contact:
Please include enough information for us to understand and verify the request. Authorized agents may be required to provide proof of authorization.
11. European & UK Privacy Rights
Where European Union, European Economic Area, or United Kingdom data protection rules apply, personal information may be processed on one or more of the following grounds:
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Performance of a contract, such as fulfilling an order
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Compliance with a legal obligation
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Legitimate business interests
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Your consent
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Protection of legal rights or vital interests where applicable
Eligible individuals may request access, correction, deletion, restriction, portability, or objection to certain processing.
You may withdraw marketing consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.
12. Marketing Communications 💌
With your permission or where otherwise legally allowed, we may send information about:
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New accessory collections
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Product launches
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Limited-time offers
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Style inspiration
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Shopping cart reminders
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Customer surveys
You can unsubscribe from promotional emails by selecting the unsubscribe link included in the message or contacting us.
Unsubscribing from marketing does not stop essential communications relating to orders, payments, delivery, security, or customer service.
13. Children’s Privacy
Our store is intended for a general adult shopping audience and is not directed to children under 13.
We do not knowingly collect personal information online from children under 13. If we learn that such information was collected, we will take reasonable steps to review and delete it as required.
Parents or guardians who believe that a child submitted personal information may contact us at:
14. Third-Party Websites
Our website may contain links to payment providers, social platforms, shipping services, or other third-party websites.
Their privacy practices are controlled by their own policies. Ohawnery™ is not responsible for the privacy, content, or security practices of websites we do not operate.
Please review the relevant third-party policy before submitting information.
15. Data Breach Notification
If a security incident affects personal information, we will investigate the event and take reasonable steps to contain it.
Where required by applicable law, affected individuals or relevant authorities may be notified by email, website notice, or another appropriate method.
16. Updating Your Information
Customers may update certain account details by signing in to their account where this feature is available.
For additional corrections, privacy requests, or questions, contact our customer care team.
We may need to verify your identity before completing a request to help prevent unauthorized access or deletion.
17. Changes to This Policy
We may update this Privacy Policy to reflect changes in:
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Store operations
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Technology and service providers
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Advertising practices
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Legal requirements
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Customer support procedures
The revised policy will be posted on this page with a new “Last updated” date.
Material changes may also be communicated through the website or by email where appropriate.
We appreciate your trust and remain committed to treating your information with care. 🎀