Shipping & Delivery

Beautiful Details, Carefully Delivered ✨

At Ohawnery™, every accessory is chosen to add a little charm to your everyday style. From delicate jewelry and playful hair pieces to scarves, sunglasses, and handbags, we want each item to arrive safely and in excellent condition.

Orders may be shipped from trusted fulfillment partners or regional facilities. This approach helps us maintain fair pricing, improve delivery efficiency, and reduce unnecessary packaging waste. 🌿

Order Preparation

Each order is reviewed and carefully packed before leaving our facility.

Processing time:
2–5 business days

During holidays, promotions, or other high-demand periods, processing may take up to 6 business days.

Standard shipping fee:
$6.99 per order

Processing time is separate from the estimated delivery time shown below.

Estimated Delivery Times 🚚

Destination Estimated Delivery
United States 8–14 business days
Canada, United Kingdom & Australia 10–16 business days
Other international locations 14–21 business days

Delivery estimates may be affected by local carriers, weather, public holidays, customs inspections, or unusually high shipping volumes.

Tracking Your Order

Once your parcel has been dispatched, tracking details will be sent to the email address provided at checkout.

Please allow 1–3 business days for tracking activity to appear after receiving the shipping confirmation.

A temporary delay in tracking updates does not necessarily mean that the parcel has stopped moving or has been lost.

International Orders & Customs

International shipments may be sent on a Delivered Duty Unpaid (DDU) basis.

Customers are responsible for any customs duties, import taxes, handling charges, or local fees required by their country. These charges are not included in the product price or shipping fee.

Chongqing Ruixiangnuo Info Tech Co., Ltd. cannot control customs processing times and is not responsible for delays caused by local authorities.

Order Changes & Cancellations

Need to update or cancel your order? Please contact us within 12 hours of purchase:

Email: service@ohawnery.com

We will do our best to assist. However, once an order has entered preparation or fulfillment, changes and cancellations may no longer be possible.

Damaged or Incorrect Items

Please inspect your order soon after delivery.

When an item arrives damaged, defective, or different from what you ordered, email us within 72 hours and include:

  • Your order number

  • A clear description of the issue

  • Photos of the product and packaging

After reviewing the request, our support team will provide an appropriate solution, which may include a replacement.

Packages Confirmed Lost

When a shipping carrier officially confirms that a parcel was lost in transit, Ohawnery™ will arrange a replacement at no additional cost.

Packages marked as delivered may require further verification with the carrier before a resolution can be provided.

Our Delivery Promise 💝

We know that waiting for a new accessory is part of the excitement. Our team works with reliable fulfillment partners to make every delivery as smooth, responsible, and dependable as possible.

Thank you for choosing Ohawnery™ and allowing us to add a charming finishing touch to your style.