Terms & Conditions 📄

Clear Terms for a More Confident Shopping Experience

Last updated: July 29, 2026

Welcome to Ohawnery™, operated by Chongqing Ruixiangnuo Info Tech Co., Ltd.

These Terms & Conditions explain the rules that apply when you browse our website, purchase fashion accessories, create an account, or use any other services provided through our online store.

By accessing our website or placing an order, you agree to these terms. If you do not accept them, please discontinue use of our services.

1. Using Our Store

You may use our website only for lawful personal shopping purposes.

By using our services, you confirm that you:

• Meet the legal age requirement in your location, or have permission from a parent or guardian

• Will provide accurate and current information

• Will not misuse the website or interfere with its operation

• Are responsible for protecting your account and login details

Accounts may not be sold, transferred, or used for fraudulent activity.

2. Product Details & Appearance 🎀

Ohawnery™ offers carefully selected fashion accessories, including handbags, jewelry, scarves, sunglasses, hair accessories, and related lifestyle pieces.

We work to present product descriptions, measurements, colors, materials, prices, and images as accurately as possible. However, slight differences may occur because of:

• Screen and display settings

• Photography lighting

• Hand-finished details

• Manufacturing updates

• Natural variations in texture or color

These minor differences do not necessarily indicate a product defect.

We may update, replace, limit, or discontinue products without prior notice.

3. Orders & Confirmation

Placing an order represents an offer to purchase the selected products.

An order is confirmed only after:

1. Payment has been successfully authorized

2. The order has passed our standard review

3. A confirmation notice has been issued

We may refuse, limit, or cancel an order when reasonably necessary, including in cases involving pricing errors, unavailable stock, payment concerns, suspected fraud, or incorrect customer information.

When an order is canceled after payment, the applicable amount will be refunded through the original payment method.

4. Prices & Payments 💳

All prices are displayed in U.S. dollars unless otherwise stated.

The total amount shown at checkout may include:

• Product charges

• Shipping fees

• Applicable taxes

• Other clearly disclosed charges

Promotional prices, discounts, and product availability may change at any time.

Payments are processed through trusted third-party payment providers. Ohawnery™ does not store complete credit card details on its own systems.

Your bank or payment provider may apply currency conversion or international transaction fees. These charges are controlled by the financial institution and are not collected by us.

5. Order Changes & Cancellations

Please review your product selection, quantity, address, and contact details before completing checkout.

Requests to change or cancel an order should be sent within 12 hours of purchase:

Email: service@ohawnery.com

We will make a reasonable effort to assist. However, orders that have already entered preparation or fulfillment may no longer be changed or canceled.

6. Shipping & Delivery 🚚

Processing and delivery times are estimates rather than guaranteed arrival dates.

Delivery may be affected by factors outside our reasonable control, including:

• Carrier delays

• Customs inspections

• Weather conditions

• Public holidays

• Incorrect delivery information

• High seasonal order volume

Customers are responsible for entering a complete and accurate shipping address. Additional costs caused by an incorrect or incomplete address may be the customer’s responsibility where permitted by law.

Further details are available in our Shipping & Delivery Policy.

7. Returns, Refunds & Product Concerns

Eligible returns and refunds are handled according to our published Return & Refund Policy.

Please inspect products shortly after delivery. If an item arrives damaged, defective, or different from the item ordered, contact us promptly with:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

Products affected by normal wear, improper use, accidental damage, or failure to follow care instructions may not qualify for a remedy.

Nothing in these terms limits consumer rights that cannot legally be excluded.

8. Promotions & Discount Codes ✨

Promotional offers may be available for a limited time and may include additional conditions.

Unless clearly stated otherwise:

• Discount codes cannot be combined

• Offers have no cash value

• Discounts cannot be applied after an order is completed

• Promotions may exclude selected products

• Offers may end when stock is unavailable

We reserve the right to cancel promotions affected by technical errors, misuse, or fraudulent activity.

9. Website Content & Intellectual Property

The Ohawnery™ name, logo, product presentation, website layout, photographs, graphics, written content, and other creative materials are owned by or licensed to Chongqing Ruixiangnuo Info Tech Co., Ltd.

You may view our content for personal shopping purposes.

Without written permission, you may not:

• Copy or republish our website content

• Use our logo or branding commercially

• Modify or distribute product photographs

• Create misleading copies of our store

• Scrape or collect website content through automated means

10. Reviews, Comments & Suggestions 💬

You may submit genuine product reviews, questions, comments, or suggestions.

Submitted content must not be unlawful, misleading, threatening, discriminatory, defamatory, or infringe another person’s rights.

By submitting content, you permit Ohawnery™ to display, reproduce, edit, or use it for store operation, customer communication, and promotional purposes, subject to applicable law.

We may remove content that violates these standards.

11. Third-Party Services

Our website may use or link to third-party services, such as payment processors, analytics providers, shipping carriers, or social platforms.

These services operate under their own terms and privacy practices. Ohawnery™ is not responsible for third-party websites or services that we do not control.

Use of an external service is at the customer’s discretion.

12. Prohibited Conduct

You must not use our website to:

• Break applicable laws or regulations

• Commit fraud or impersonate another person

• Upload viruses or malicious code

• Attempt unauthorized access to store systems

• Interfere with website security or performance

• Send spam, phishing messages, or deceptive communications

• Collect another person’s information without permission

• Violate intellectual property or privacy rights

Access may be restricted or terminated when misuse is identified.

13. Website Availability

We work to keep our website accurate, secure, and accessible. However, we cannot guarantee that it will always operate without interruptions, delays, technical errors, or temporary maintenance.

We may correct product information, pricing, availability, or promotional errors at any time. When an error materially affects an order, we may contact the customer, offer a correction, or cancel and refund the affected purchase.

14. Limitation of Responsibility

To the fullest extent permitted by applicable law, Ohawnery™ and Chongqing Ruixiangnuo Info Tech Co., Ltd. will not be responsible for indirect, incidental, or consequential losses resulting from website use or circumstances beyond our reasonable control.

Our total responsibility for a claim related to a purchased product will not exceed the amount paid for the affected item, except where a different remedy is required by law.

15. Customer Responsibility

You agree to use products appropriately and follow any care, storage, or safety guidance supplied with them.

You may be responsible for reasonable losses caused by your unlawful use of the website, infringement of another party’s rights, or serious violation of these terms.

16. Applicable Law

These terms are interpreted according to the laws applicable to Chongqing Ruixiangnuo Info Tech Co., Ltd. and the relevant transaction.

Mandatory consumer protection rights in the customer’s location will continue to apply where required by law.

17. Updates to These Terms

We may revise these Terms & Conditions to reflect changes in our services, business practices, technology, or legal requirements.

The latest version will be published on this page with an updated revision date. Continued use of our website after an update means that the revised terms will apply to future activity.

Thank you for choosing Ohawnery™—where playful details and polished accessories bring a little more charm to everyday style. 💝